Congratulations to Laurence Baylac – Our New Client Services Director!

Home / Congratulations to Laurence Baylac – Our New Client Services Director!

Big news incoming! The Hot Dog Solutions family is delighted to announce the promotion of Laurence Baylac to Client Services Director. She’s been the rock, the glue, and possibly the metaphorical WD-40 keeping clients happy and projects on track for years. We can’t think of anyone more deserving of this role, as it perfectly captures her unwavering dedication to our clients.

A Journey Filled with Hard Graft and Glittering Success

Laurence joined Hot Dog Solutions six years ago as a Marketing Manager, arriving with a toolkit full of talent, an unstoppable work ethic, and—if rumours are true—a particularly snazzy collection of pens. From the get-go, she didn’t just tick boxes; she rewrote the checklist. Campaigns thrived under her leadership, and the Hot Dog client list started looking even more impressive than our office lunch orders.

Fast forward a bit, and Laurence stepped into her role as Creative Director, where her sharp instincts and big-picture thinking took centre stage. She didn’t just create; she inspired. Whether she was crafting strategies or brainstorming (occasionally with biscuits in hand), Laurence made sure every client walked away with not only top-tier creative but also a big ol’ smile.

And now? The crown jewel of her career so far—Laurence is Hot Dog Solutions’ Client Services Director! It’s a title that reflects how she goes above and beyond for clients daily. She’s the kind of person who doesn’t just deliver projects; she delivers peace of mind.

Why is Laurence Perfect for the Role?

  1. Clients First, Always – Laurence has built her career on ensuring clients feel valued, heard, and looked after. She probably thought of everything before you even knew you needed it.
  2. Experience Galore – From marketing marvel to creative powerhouse, she’s done it all. She brings a wealth of experience to the table—and then some.
  3. An Eye for Excellence – Whether she’s working on client relationships or project delivery, Laurence doesn’t do “good enough.” She does “exceptional.”

What’s Next for Our Legendary Client Whisperer?

Laurence’s mission is simple but ambitious—to ensure every Hot Dog Solutions client feels like they’ve hit the jackpot. With her leading the charge, we’re doubling down on delivering exceptional service and flawless results (without forgetting a healthy sprinkle of humour along the way).

From eCommerce giants to start-ups with big dreams, Laurence will oversee every step of the client experience. Her blend of expertise, charisma, and a seemingly endless reservoir of patience means she’s ready to tackle challenges, seize opportunities, and leave no stone unturned in the quest for client happiness.

Going the Extra Mile (and then Some)

Laurence is known for consistently going beyond what’s expected. Whether it’s anticipated tweaks to a campaign or staying up late to ensure a launch goes live seamlessly, she does it all with grace and that trademark grin. Her promotion isn’t just a well-deserved milestone; it’s a nod to her fierce commitment to making clients feel like royalty.

A Toast to Laurence

Congratulations, Laurence! Your promotion is a testament to your hard work, incredible attitude, and, most importantly, the difference you make to both clients and your team.

The future at Hot Dog Solutions just got even brighter with you as Client Services Director. We’re lucky to have you, and our clients are even luckier!

To all our clients, rest assured—you’re in exceptionally capable hands. With Laurence at the helm of Client Services, you’re guaranteed not just delivery but next-level delivery, wrapped up in a big metaphorical bow.

From our Founder

“Laurence’s promotion to Client Services Director is more than well-deserved—it’s a reflection of her incredible dedication and the pivotal role she plays in ensuring our clients receive the best possible service. She brings a strategic focus to delivering for clients that goes beyond expectations, and I’m excited to see how she’ll continue to drive success for both our clients and Hot Dog Solutions as a whole.”
– Malachi Simons, Founder of Hot Dog Solutions

Now, if you’ll excuse us, we’re off to fetch Laurence a well-earned G&T and dig into some celebratory cake (because what’s a promotion without cake?). Here’s to the next chapter—cheers, Laurence!